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Desktop Engineer - O365 Migration Project

Level I Desktop Engineer – Office 365 Migration Project

Lincoln Computer Services, a leading IT infrastructure solutions and managed services provider in the New York Metropolitan area, is currently looking for Level I Desktop Engineer.

We are looking for several Desktop Support engineers for a Office 365 Migration project at one of our clients in Nassau County, NY and the 5 boroughs. The position will be for 6 - 12 months starting mid-November. Engineers must have strong background in Desktop support, specifically Outlook and Desktop issues (profile issues, troubleshooting etc). The ideal candidate must have at least 1 to 3 years' experience with Microsoft OS, a variety of desktop applications, and expertise in supporting client hardware. Must be familiar with WIN7, 8, 10 and HP desktop hardware and printers.

 

Skills & Experience:

  • Experience with Outlook and desktop profiles
  • Technical training and/or knowledge in a variety of desktop technologies
  • Microsoft and CompTIA technical Certificates desired, but not required
  • Experience with installing, configuring, and administering a broad range of technologies
  • Excellent written and verbal communication skills with end-users
  • Excellent track record in customer service and support

Job Description:

  • White glove service for identified VIP's.
  • Assistance with Phone configurations
  • Outlook troubleshooting
  • Outlook profile recreations
  • Delegation setup if required
  • Calendaring troubleshooting if required
  • OWA trouble shooting
  • Distribution list troubleshooting and/or recreation
  • Office 2013 troubleshooting if required
  • General how to questions addressed.
  • Quality Assurance

Shifts

  • M-F 8am-4pm
  • M-F 3pm-11pm
  • Sat + Sun 8am-4pm

Company Overview

Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!

 

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