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Video Network Analyst

We are seeking a Video Network Analyst to join our team.  In this role, you will provide advanced-level AV (audio/video) design work, implementation, documentation, and troubleshooting with particular a focus on network access connectivity and video end-point devices.

You Will Also:

  • Act as subject matter expert on AV network design and configuration.​
  • Be responsible to architect and engineer video implementation for departmental needs. ​
  • Perform network and video hardware and software maintenance; codes upgrades and patches.
  • Interface with vendors, auditors, and Information Security teams to ensure security is maintained and integrated into all network connectivity activities.​
  • Perform AV equipment installation and participates in room design. Work with and oversee vendor installed AV systems. Schedule and work with Project Managers and trades that support the installation of the AV system.
  • Participate as a Subject Matter Expert in architectural and video design reviews.​ Makes recommendations on existing projects to improve video quality communications.
  • Serve as an escalation point for AV network and video issues within IT.​
  • Provides, on an as-needed basis, 3rd level escalation for AV outages and troubleshooting.​

You Are:

  • Capable of building strong customer relationships and delivering customer-centric solutions
  • Capable of anticipating and balancing the needs of multiple stakeholders
  • A good decision-maker, with proven success at making timely decisions that keep the organization moving forward
  • Consistently achieving results, even under tough circumstances
  • Approachable – someone who is comfortable with diverse groups of people and able to make others comfortable with you

You Need:

  • Bachelor’s degree or equivalent knowledge; Engineering or Computer Science degree preferred
  • Minimum 5 years hands-on experience in AV design and integration.
  • Strong knowledge of Cisco video infrastructure MCU, TMS, VCS and Content Server
  • Cisco routers, switches, firewalls and integrated voice/video and data systems, LAN/​WAN infrastructures, and protocols such as BGP, EIGRP, OSPF, MPLS/VPLS, SIP and H323
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